Job Vacancies



South Africa

IT. Engineer

Date Posted: 25-03-2022

Sandton

We are currently looking for IT Engineers who is passionate about resolving IT related 
problems, as well as creating an enhanced customer experience for our clients.

Responsibilities & Duties:
• Analyzing and interpreting the requests to ensure the classification, prioritization 
and escalation of the requests are correct.
• Work closely with other teams to ensure the quick resolution of faults and the user 
and/or client are kept updated on the progress in relation to the resolution of the 
fault.
• Identification of failures and short-comings in the current processes and escalate 
with recommendations.
• Addressing the issues logged by the clients in a professional and timely fashion.
• Be responsible for receiving, validating and logging service requests.
• Tracking and updating logged requests.
• Service Desk / Server / Desktop Support
• Ability to troubleshoot hardware and software issues around Microsoft and Linux 
technologies
• Ability to research and solve problems/challenges on a day to day basis
• Must be able to adapt to change (Infrastructure and Environment)
• Need to travel to client’s site

Requirements:
• Higher Certificate in IT / Higher Certificate in Information Systems
• Higher National Diploma in Technology
• Bachelors’ Degree in IT (advantageous)
• A+ and N+ Certification
• MCITP or MSCE (Beneficial)
• 0-1 years’ experience in related field

We are currently looking for IT Engineers who is passionate about resolving IT related 
problems, as well as creating an enhanced customer experience for our clients.

Responsibilities & Duties:
• Analyzing and interpreting the requests to ensure
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Office Assistant

Date Posted: 19-04-2022

Sandton

Enterprise Outsourcing is looking for an organized, competent Office Assistant for our Shared Service Center. 

Job purpose and key deliverables:

1. Debtors and Creditors: 
• Customer billing 
• Customer and Supplier recons
• Debtors payment allocations 
• Payment follow-ups 
• Daily and monthly payment lists
• Processing of invoices

2. Procurement and Administration: 
• Requesting and negotiating of quotations 
• Processing and placing customer and internal orders
• Arranging couriers for internal and external clients 
• Booking accommodation and flights 
• Relieving at reception 
• Office administration duties 

Essential requirements: 
• Grade 12 / Matric 
• Qualification in Book Keeping or Business Administration
• University Degree will be valued

Enterprise Outsourcing is looking for an organized, competent Office Assistant for our Shared Service Center. 

Job purpose and key deliverables:

1. Debtors and Creditors: 
• Customer billing 
• Customer and Supplier
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IT. Engineer

Date Posted: 21-06-2022

Durban

We are currently looking for IT Engineers who is passionate about resolving IT related 
problems, as well as creating an enhanced customer experience for our clients.

Responsibilities & Duties:
• Analyzing and interpreting the requests to ensure the classification, prioritization 
and escalation of the requests are correct.
• Work closely with other teams to ensure the quick resolution of faults and the user 
and/or client are kept updated on the progress in relation to the resolution of the 
fault.
• Identification of failures and short-comings in the current processes and escalate 
with recommendations.
• Addressing the issues logged by the clients in a professional and timely fashion.
• Be responsible for receiving, validating and logging service requests.
• Tracking and updating logged requests.
• Service Desk / Server / Desktop Support
• Ability to troubleshoot hardware and software issues around Microsoft and Linux 
technologies
• Ability to research and solve problems/challenges on a day to day basis
• Must be able to adapt to change (Infrastructure and Environment)
• Need to travel to client’s site

Requirements:
• Higher Certificate in IT / Higher Certificate in Information Systems
• Higher National Diploma in Technology
• Bachelors’ Degree in IT (advantageous)
• A+ and N+ Certification
• MCITP or MSCE (Beneficial)
• 0-1 years’ experience in related field

We are currently looking for IT Engineers who is passionate about resolving IT related 
problems, as well as creating an enhanced customer experience for our clients.

Responsibilities & Duties:
• Analyzing and interpreting the requests to ensure
Read Less Read More


Apply
IT Engineer

Date Posted: 22-06-2022

Cape Town

We are currently looking for IT Engineers who is passionate about resolving IT related 
problems, as well as creating an enhanced customer experience for our clients.

Responsibilities & Duties:
• Analyzing and interpreting the requests to ensure the classification, prioritization 
and escalation of the requests are correct.
• Work closely with other teams to ensure the quick resolution of faults and the user 
and/or client are kept updated on the progress in relation to the resolution of the 
fault.
• Identification of failures and short-comings in the current processes and escalate 
with recommendations.
• Addressing the issues logged by the clients in a professional and timely fashion.
• Be responsible for receiving, validating and logging service requests.
• Tracking and updating logged requests.
• Service Desk / Server / Desktop Support
• Ability to troubleshoot hardware and software issues around Microsoft and Linux 
technologies
• Ability to research and solve problems/challenges on a day to day basis
• Must be able to adapt to change (Infrastructure and Environment)
• Need to travel to client’s site

Requirements:
• Higher Certificate in IT / Higher Certificate in Information Systems
• Higher National Diploma in Technology
• Bachelors’ Degree in IT (advantageous)
• A+ and N+ Certification
• MCITP or MSCE (Beneficial)
• 0-1 years’ experience in related field

We are currently looking for IT Engineers who is passionate about resolving IT related 
problems, as well as creating an enhanced customer experience for our clients.

Responsibilities & Duties:
• Analyzing and interpreting the requests to ensure
Read Less Read More


Apply
Helpdesk Supervisor

Date Posted: 31-08-2022

Sandton

Enterprise Outsourcing is looking to appoint a Helpdesk Supervisor for its Gauteng Service Desk.
 
The ideal candidate will have to have as a minimum the following background –
  ITC experience of at least 10 years;
  Have a diploma and/or degree in the IT field from a reputable educational facility;
  Ideally have been working in a service desk environment before;
  Have good time keeping etiquette;
  The ability to communicate well in English – communication in Afrikaans will be seen as a benefit;
  The ability to communicate / write in formal business communication (letters / email / voice);
  Work well with little to no supervision;
 
The Job role will encompass the following tasks  -
  Engage with clients on a daily basis to ensure service is delivered to a high standard;
  Plan, organize support staff’s workloads on an hourly / daily and weekly basis;
  Develop, maintain and track staff scheduling according to shifts and/or demand;
  Deal with staff growth and discipline in conjunction with the organization’s HR policies and HR department;
  Develop KPI’s to track client requests and/or incidents from cradle to grave;
  Develop and/or refine processes for the optimal functioning of the service desk;
  Perform daily quality control on calls performed by service desk staff;
  Report to senior management on client issues that need to be dealt with;
  Closely work with department heads / senior management of internal and external parties to deal with escalations and performance issues;
  Helpdesk process optimization to ensure proper functioning of the service desk with all functions.
  Provide daily reporting back to senior management on overall performance of the service desk.
  Identify potential issues with the service desk and report to management;
Potential applicants are invited to apply with the official HR application and will be pre-screened against the above criteria. Shortlisted candidates will be invited for a face to face interview.

Enterprise Outsourcing is looking to appoint a Helpdesk Supervisor for its Gauteng Service Desk.
 
The ideal candidate will have to have as a minimum the following background –
  ITC experience of at least 10 years;
  Have a diploma and/or deg
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Spain

IT. Engineer

Date Posted: 12-05-2022

Barcelona

We are currently looking for IT Engineers who is passionate about resolving IT related 
problems, as well as creating an enhanced customer experience for our clients.

Responsibilities & Duties:
• Analyzing and interpreting the requests to ensure the classification, prioritization 
and escalation of the requests are correct.
• Work closely with other teams to ensure the quick resolution of faults and the user 
and/or client are kept updated on the progress in relation to the resolution of the 
fault.
• Identification of failures and short-comings in the current processes and escalate 
with recommendations.
• Addressing the issues logged by the clients in a professional and timely fashion.
• Be responsible for receiving, validating and logging service requests.
• Tracking and updating logged requests.
• Service Desk / Server / Desktop Support
• Ability to troubleshoot hardware and software issues around Microsoft and Linux 
technologies
• Ability to research and solve problems/challenges on a day to day basis
• Must be able to adapt to change (Infrastructure and Environment)
• Need to travel to client’s site

Requirements:
• Higher Certificate in IT / Higher Certificate in Information Systems
• Higher National Diploma in Technology
• Bachelors’ Degree in IT (advantageous)
• A+ and N+ Certification
• MCITP or MSCE (Beneficial)
• 0-1 years’ experience in related field

We are currently looking for IT Engineers who is passionate about resolving IT related 
problems, as well as creating an enhanced customer experience for our clients.

Responsibilities & Duties:
• Analyzing and interpreting the requests to ensure
Read Less Read More


Apply